ABOUT US
Wax Loft is a minority and woman-owned private beauty studio located in the Alphabet District of Northwest Portland. We proudly offer body waxing, beauty and skin treatment services to women, men, trans, queer, non-binary persons and persons of all ages, colors, shapes, and sizes. As a small business with a passion for making others feel beautiful in the skin they’re in, we prioritize quality, comfort, building trust and meaningful relationships with our clients, and providing above-and-beyond service for EVERY body.
CANCELLATION POLICY
A 24 hour notice is mandatory to cancel or reschedule an appointment. If you cancel or reschedule in less than 24 hours, you will be charged 50% of the total cost of your service(s). ✦ LATE ARRIVALS ✦ We offer a 10 minute grace period. If you are 10+ minutes late for your appointment, you will have to reschedule and you will be charged 50% of the total cost of your service(s). ✦ NO-CALL NO-SHOWS ✦ If you no-call no-show your appointment, you will be charged 100% of the total cost of your service(s). ✦ DECLINED PAYMENTS ✦ If the card on file is invalid or declined when a cancellation fee, late fee, or no-call no-show fee is charged, you will be banned from booking until your card has been updated and your balance has been paid in full. ✦ REFUNDS ✦ Absolutely no refunds are given. However, if for any reason you are unsatisfied with a service you received at Wax Loft, please contact Kaitlyn directly at (503) 207-8072 to discuss your concerns and she will happily assist you with finding a solution! ✦ TOUCH-UPS ✦ We offer free touch-ups on all tinting and waxing services within the first 7 days after your appointment. Your happiness and satisfaction are incredibly important to us, and touch-ups are never an inconvenience - which is exactly why we have this policy!
TEAM
Kaitlyn Zenger
Hello! I am the Lead Esthetician and Owner of Wax Loft. I specialize in Brazilian waxing for all genders and was the first esthetician in Portland to offer advanced vajacial services. Over the last 8 years of my career as an esthetician, I have had the pleasure of perfecting my craft on a beautifully diverse range of clients. One of the main reasons I love what I do is that it has allowed me to meet so many wonderful, unique, and amazing people!
Savannah Untalan
Hello! My name is Savannah and I have been an esthetician for 7+ years. I have worked in multiple waxing chains perfecting my skills and have learned different techniques to accommodate all skin and hair types. I have had the pleasure not only providing excellent service to clients, but also being able to make genuine connections as well!